PRIVACY POLICY
Privacy Notice for Anvil & Moor
Last Updated: 1st March 2025
1. Introduction
At Anvil & Moor, we are committed to protecting your privacy. This Privacy Notice explains how we collect, use, and safeguard your personal data when you interact with our website and services, in compliance with the General Data Protection Regulation (GDPR).
2. Data We Collect
We may collect and process the following personal data:
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Contact Information: Your name, phone number, email address, and postal address.
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Order Details: Information about purchases, custom commissions, and transaction history.
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Payment Information: Processed securely through third-party payment providers.
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Correspondence: Any additional information you provide when communicating with us.
3. How We Use Your Data
We use your personal data to:
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Process and fulfill orders, including bespoke commissions.
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Communicate with you about orders, inquiries, or promotions.
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Improve our products, services, and customer experience.
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Send marketing communications if you have given your permission. You can unsubscribe from these communications at any time by following the unsubscribe link in our emails or contacting us directly.
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Comply with legal and regulatory obligations.
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
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Consent: When you provide explicit consent, such as subscribing to marketing communications.
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Contractual Necessity: To fulfill orders and provide requested services.
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Legal Obligation: To comply with applicable laws and regulations.
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Legitimate Interests: For customer service, business operations, and service improvements.
5. Sharing Your Data
We do not sell or share your personal data except when:
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Required by law or regulatory authorities.
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Necessary for processing payments through secure payment providers.
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Engaging trusted service providers who assist in delivering our services (e.g., couriers for deliveries).
6. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Notice. Once no longer needed, we securely delete or anonymize the data.
7. Your Rights
Under GDPR, you have the right to:
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Access: Request access to your personal data.
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Rectification: Correct inaccurate or incomplete data.
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Erasure: Request deletion of your personal data under certain conditions.
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Restriction: Request limitations on how we process your data.
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Portability: Receive your data in a structured, machine-readable format.
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Objection: Object to processing based on legitimate interests.
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Withdraw Consent: Withdraw consent for processing where applicable.
To exercise any of these rights, please contact us using the details provided below.
8. Security of Your Personal Data
We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure.
9. Changes to This Privacy Notice
We may update this Privacy Notice to reflect changes in our practices or legal requirements. Updates will be posted on our website, and where necessary, we will notify you directly.
10. Contact Us
If you have any questions about this Privacy Notice or wish to exercise your rights, please contact us at:
Anvil & Moor
Email: info@anvilmoor.co.uk
Phone: Bill: - +44 7579 058403 Oscar - +44 7443 624116
Address: Foxfields Farm, Clitheroe, United Kingdom, BB7 9PN